FAQ
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Frequently Asked Questions
All our ride-on toys meet safety standards certifications, so you can use them with peace of mind for your kids.
Each product page lists the recommended age. You can also contact our customer service for personalized recommendations!
Most of the car comes pre-assembled. You’ll typically only need to attach the wheels, seat, and steering wheel with the included tools — most parents finish in 15–30 minutes. A step-by-step manual is included in the box.
A full charge lasts about 1-2 hours of playtime. The battery typically lasts 1.5-2 years with proper use and charging with the original charger.
We offer a 1-year warranty. For non-human-caused defects, contact our customer service for repair or replacement support.
Yes — you have 30 days from delivery to return an unused, unassembled car in its original packaging for a refund. Change-of-mind returns: the customer covers return shipping. Quality issues: return shipping is on us. Full details are in our Returns & Refunds Policy.